Business Skills All-In-One for Dummies
ISBN: 9788126541461
616 pages
For more information write to us at: acadmktg@wiley.com
Description
Business Skills All-in-One for Dummies is your complete guide to perfecting your communication, management and organizational skills. Inside you'll find simple techniques for improving your performance at work - everything from presentation skills, project management, persuading and influencing people, motivating, managing your workload, managing a team & much more. No other book offers you this much in one volume. It's like having a whole team of business, communication & management experts sitting on your bookshelf...but much less crowded!
Introduction
Book I: Communicating Effectively
• Chapter 1: Creating Rapport
• Chapter 2: Seeing, Hearing & Feeling your way to Better Communication
• Chapter 3: Pushing the Communication Buttons
• Chapter 4: Exploring Body Language
• Chapter 5: Demonstrating Confidence in the Workplace
• Chapter 6: Asking the Right Questions and Listening with Intent
• Chapter 7: Gearing your Approach to your Audience: Understanding different Decision-Making Styles
• Chapter 8: Getting ready to make a Presentation
• Chapter 9: Using great visual aids in your Presentations
• Chapter 10: Negotiating powerfully from the Outset
Book II: Building your Commercial Acumen
• Chapter 1: Get the Right People on Board: Making the Million-Pound Decision
• Chapter 2: Feeling Confident with Accounting and Budgeting
• Chapter 3: Harnessing the Power of Technology
• Chapter 4: The Seven-Step Selling Cycle
• Chapter 5: Easing Into Change
• Chapter 6: Dealing with Risk and Uncertainty in Key Projects
Book III: Managing and Leading Others
• Chapter 1: Working Together in Teams and Groups
• Chapter 2: Tapping into Passion and Purpose
• Chapter 3: Tuning into Values
• Chapter 4: Managing Emotional States
• Chapter 5: Strengthening Relationships in Tough Times
• Chapter 6: Dealing with Ethics and Office Politics
• Chapter 7: Coaching through Conflict
• Chapter 8: Becoming an Engaging Leader
Book IV: Increasing Productivity and Performance
• Chapter 1: Leading People to Peak Performance
• Chapter 2: Making Goals Come Alive
• Chapter 3: Being an Expert at Performance Appraisal and Management
• Chapter 4: Project Management: The Key to Achieving Results
• Chapter 5: Looking at Staff Resources on Projects
• Chapter 6: Finding Your Motivation
• Chapter 7: Relax, it's Only Work! Stress in the Workplace
• Chapter 8: Getting Things Done with the Help of Others
• Chapter 9: Perfecting the Art of Delegation
• Chapter 10: Organizing Your Time and Your Tasks
• Chapter 11: Making the Most of Meetings
• Chapter 12: Dealing with Your Emails