Training & Development For Dummies, 2ed

Foreword

Introduction

About This Book  

Foolish Assumptions  

Icons Used in This Book  

Beyond the Book  

Where to Go from Here  

Part 1: So You're Going to Be a Trainer

Chapter 1: Exploring Training and Talent Development

• Introducing the Exciting Role of Training  
• Learning happens all the time  
• Understanding why training is necessary  
• Learning is essential to career advancement  
• Training isn't just for business  
• Discovering What Trainers Do  
• Assessing your training potential  
• Taking stock of your skills  
• Scoring your self-assessment  
• How do you become a trainer?  
• Exploring the Terminology of Talent Development  
• Who's who?  
• What's what?  
• Experiencing the Advent of the Talent Development Role  
• Merging training and talent development  
• Realizing the many hats worn by a st century
• TD professional  
• Determining whether you have what it takes  

Chapter 2: How Adults Learn

• Learning About Adult Learning Theory  
• Meeting Malcolm Knowles  
• Applying adult learning theory to training  
• Understanding How People Learn  
• The science of learning  
• Three types of learning: KSAs  
• What we know for sure about how we learn  
• Brain-based learning: It's a no-brainer  
• The growth mindset  
• The -- learning framework  
• Ensuring That Adults Learn in the Classroom, Online, and on the Job  
• Create a safe haven for learning  
• Create a comfortable environment  
• Encourage participation  
• Facilitate more than you deliver

Chapter 3: Introducing the Training Cycle

• The Training Cycle: An Overview of ADDIE  
• Analyze needs  
• Design the training  
• Develop the program  
• Implement the design  
• Evaluate the results  
• Add a touch of design thinking  
• Talking the T&D Talk  
• Learning and the Training Cycle  
• Variety and flexibility  
• Conditions of learning  

Part 2: T&D: The Training Part

Chapter 4: Analyzing Needs and Designing Learning

• ADDIE: Starting with Evaluation in Mind  
• Analyze by Conducting a Needs Assessment  
• The why, how, who, and when of needs assessment  
• Is training really what's needed?  
• If your time is limited  
• Designing the Learning  
• Aligning to your organization's needs  
• Planning how to deliver your content  
• Writing Objectives  
• What objectives should do  
• Task analysis  

Chapter 5: Developing the Training Program

• Deciding Where to Begin  
• Choosing virtual, classroom, or hybrid  
• Using hybrid models  
• Starting to develop a program  
• Developing a Dynamic Opening  
• Warming things up with icebreakers  
• Considering other elements your participants expect  
• Developing the Body to Ensure That Learning Occurs  
• Knowing the value of lectures  
• Contemplating countless alternatives to a lecture  
• Selecting activities  
• Adding Zest with Visuals  
• Knowing why you need visuals  
• Creating effective visuals  
• Planning for Inclusivity  
• Reflecting diversity in learning and development content  
• Planning for inclusive learning environments  
• Designing a Finale That Brings Closure  
• Ensuring that you've met expectations  
• Providing a shared group experience  
• Evaluating the learning experience  
• Requesting feedback and suggestions  
• Summarizing accomplishments  
• Ending on a high note  
• Selecting Off-the-Shelf Materials  
• Determining whether off-the-shelf materials meet your needs  
• Adapting the design of a prepackaged program  
• Pulling It All Together  
• Understanding factors that affect a design  
• Applying strategies for a good design  
• Developing materials  

Chapter 6: Implementing Learning: It's Showtime

• Opening Your Training Session with a BANG, Online or Off  
• Build interest in the session  
• Ask what participants know and what they want to know  
• Note the ground rules and what to expect  
• Get participants involved  
• Avoiding Seven Disastrous Debuts  
• Creating a Supportive Learning Environment  
• Get to know your participants  
• What's in a name: Five secrets to remembering names  
• Let them know about you  
• Training Like a Pro  
• Presentation skills  
• The participants' materials  
• Notes: To be or note to be  
• Asking and Answering Questions  
• Encouraging participants to ask questions  
• Answering questions: Some guidelines  
• Asking questions  
• Creating Smooth Transitions  
• Wrapping Up an Effective Training Session  
• Providing a shared group experience  
• Evaluating the learning experience  
• Gaining commitment to action  
• Sending people off with a final encouraging word -- or two  

Chapter 7: Evaluation: It's Not Over Yet!

• Grasping the Purpose of Evaluations  
• Reviewing Kirkpatrick's Four Levels of Evaluation  
• Guidelines for measuring the Four Levels  
• Taking a deeper look at evaluation methods  
• Using ROI for Training  
• Exploring the ROI process  
• Knowing the benefits of ROI  
• Evaluation: The Last Training Cycle Stage but the First Step to Improvement  

Chapter 8: Getting Results: Transfer of Learning

• Making Your Training Memorable: Follow-Up for the Other Percent  
• Recognizing barriers to transfer of learning  
• Using strategies for transfer of learning  
• Doing What Great Trainers Do after Training  
• Understanding Your Talent Development Professional Role  

Part 3: What ADDIE Doesn't Tell You

Chapter 9: Being Prepared to Succeed

• Preparing Your Environment  
• Knowing when, where, what, and who  
• Making onsite room arrangements  
• Getting equipment and visuals ready  
• Preparing Your Participants  
• Preparing participants: What works?  
• Using unique virtual participant preparation  
• Preparing participants: What doesn't work?  
• Preparing Yourself  
• Preparing to avoid crises  
• Preparing for Virtual ILT  
• Finding out who's in your session  
• Practice, practice, practice  
• Tips for staying organized  
• Preparing your body and brain  
• Tips for traveling if you must  
• The procrastinator's checklist  
• Last-minute virtual session preparation  
• Doing Double Duty for Hybrid Delivery  

Chapter 10: Your Job as a Facilitator

• Training, Facilitating, and Presenting: What's the Difference?  
• Are you a trainer or a facilitator?  
• Using facilitative skills when you present  
• Facilitating Successful Training  
• Experience is the best teacher  
• Tips for facilitating activities  
• Participation Prescription: Continue to Increase the Dosage  
• Gotta play the game to perform  
• Participants' expectations of participation  
• Increasing participation -- or why are they called "participants"?  
• REACTing  

Chapter 11: Mastering Media and Other Visuals

• Selecting the Best Visual to Do the Job  
• Knowing what's available  
• Understanding the benefits  
• Creating Your Own Powerful Video  
• Ensuring That Visuals Add to the Learning  
• Computer projection systems  
• Videos  
• Participant devices  
• Flip charts  
• Boards of all types (including electronic)  
• Props  
• Presenting Like a Pro  
• Using visuals in general  
• Using specific media and visuals  
• Exploring the Other Media: Social  
• Hot Tips for a Cool Ending  

Chapter 12: Addressing Problems: What's a Trainer to Do?

• Tackling Training Problems  
• Uncovering logistics problems  
• Coping with equipment problems  
• Accepting personal situations  
• Confronting difficult group situations  
• Learning that training is not the solution  
• Taking a COOL approach  
• Using humor to deal with problems  
• Managing Disruptive Behaviors  
• Preventing disruptions  
• Managing disruptive types  
• Addressing Virtual ILT Problems  
• Not enough time to get participation  
• Attending to distracted participants  
• Reading body language  
• Sweaty Palms, Parched Throat: Overcoming Nervousness  
• Understanding pre-performance jitters  
• Accepting your nervousness as natural  
• Mastering nervous symptoms  
• Tips for specific anxiety problems  
• Preventing and Resolving Problems

Part 4: T&D: The Talent Development Part

Chapter 13: Your Talent Development Role

• Expanding Talent Development  
• Onboarding  
• Leading change  
• Coaching managers  
• Coordinating mentoring opportunities  
• Internal consulting  
• Building teams  
• Transforming Workplace Learning  
• Seeing how talent development is important to organizations  
• Confirming that talent development is important to employees  
• Supporting the C-Suite  
• Discovering Your Organization's Learning Foundation  
• Determining an organization's talent development readiness  
• Describing the TD foundation  
• Summarizing your TD responsibilities  
• Exploring the TD organizational readiness checklist  
• Is Your Organization Ready?  

Chapter 14: Building a Learning Culture

• Defining a Learning Culture  
• The Rationale for a Learning Culture  
• Learning Organizations and Learning Culture  
• Imagining your organization's learning culture  
• Knowing what inhibits a learning culture  
• Cultivating Your Organization's Learning Culture  
• Getting your leaders involved  
• Linking learning to business  
• Taking action  
• Sustaining a Learning Culture  
• Maintaining the Culture with Logistics  
• Governing body  
• Senior leadership role  
• Annual update  
• Communication and marketing  
• Continued accountability for the effort  
• Can Organizations Learn?

Chapter 15: Employee Development Is Everyone's Job

• Exploring Organizational Mindsets  
• Having a growth mindset  
• Having a learning mindset  
• Recognizing other mindsets  
• An organizational mindset for today's learner  
• Ensuring That Managers Develop Employees  
• Helping managers be better coaches  
• Helping managers and supervisors with development ideas  
• Helping managers give better feedback  
• Creating Employee Accountability for Their Own Development  
• Delivering Learning through Others  
• Helping the part-time trainer  
• Enhancing team learning  
• Influencing informal learning on the job  
• Revealing Six Secrets to Build Successful Partnerships with SMEs  

Part 5: The Professional Trainer

Chapter 16: The Consummate Professional

• Growing Professionally  
• Attend formal learning events  
• Search for certification and classes in many topics  
• Ask others  
• Do it yourself  
• Going the Extra Mile: Stay on Top of Your Game!  
• Go from good to great  
• Where's your energy? Stay pumped!  
• Design  
• What does being professional mean to you?  
• Giving Back to the Profession  

Chapter 17: Talent Development Certification

• Introducing ATD  
• Finding out why ATD's mission is important  
• Understanding what ATD does  
• Accessing resources through ATD  
• Understanding ATD's Talent Development Capability Model  
• Getting an overview of the Capability Model  
• Recognizing the value of a competency framework  
• Certification: What It Means for You  
• Knowing the difference between certification and certificate programs  
• Understanding the value of certification  
• Taking a Quick Look at ATD CI Certification  
• Seeing the link between capabilities and certification  
• Applicant process  
• Being a role model for learning

Chapter 18: The Future of the Talent Development Profession

• Envisioning the Workplace of the Future  
• Living in the midst of a colossal change  
• Blame it on the virus and VUCA  
• Identifying how VUCA relates to you  
• Exploring the Changing TD Environment  
• Spending is increasing for talent development  
• Finding and retaining talent is vital  
• Coaching the essentials is key  
• Encouraging continuous learning  
• Planning for a metaverse future  
• Tapping into training technology  
• Making use of brain-based learning  
• Seeing how less is more  
• Embracing virtual learning  
• Training on the run  
• Including DEI and culture  
• Preparing millennials for leadership roles  
• Helping Everyone Learn to Learn  
• Seizing the Future of Learning  
• Preparing Yourself for Change  
• Exploring content for a changing world  
• Researching new roles  
• Becoming a lifelong learner  
• Sharpening your skills  
• Taking stock; taking action  
• Maintaining your personal spark  

Part 6: The Part of Tens

Chapter 19: Ten Virtual Warm-Ups

• Someone Once Said  
• Test Their Mettle  
• Chat Away  
• Expect Expectations  
• At the Movies  
• Going Live  
• Vote Early, Vote Often  
• Show Me the Picture  
• How Was the Homework?  
• Annotate It  

Chapter 20: Ten Quick Ways to Enable Social Learning

• Blogs for Your Future  
• Accountability Partners or Trios  
• Personal Learning Groups  
• Follow Up with Fun  
• DIY Career Paths  
• Peer Coaching Circles  
• Video Posts  
• Volunteer Activities  
• Feedback Incentive  
• Pictures of Proof  

Index