Human Resource Management, 13ed (An Indian Adaptation)

Description

Human Resource Management provides a strong foundation of essential elements of the subject as well as a clear understanding of how HRM links with business strategy. Through practical applications, it illustrates the importance of employees on every level of an organization. This book helps students build the strong foundation and relevant skill set required in today's workplace. End-of-chapter Workshops are designed to foster analytic, diagnostic, team-building, investigative, presentation, communication, writing, and other essential HRM skills, while chapter summaries, reviews, and discussion questions help reinforce the content.

About the Author

David A. Decenzo His major teaching and research interests focus on the general areas of human resource management, management, and organizational behavior. He has published articles in journals such as Harvard Business Review, Business Horizons, Risk Management, Hospital Topics, and Performance and Instruction. Dr. DeCenzo is the author or coauthor of nearly 30 textbooks that are used widely at colleges and universities across the United States and throughout the world.

Susan L. Verhulst is a Professor of Management Emeritus at Des Moines Area Community College and teaches at Grand View University. Susan describes herself as an “HR Geek”. She is an active teaching professor, currently teaching human resource management and management classes and trying out new cases on her amazing students. As a pioneer in online education, she has researched, developed, and taught online courses in management, human resource management and organizational behavior.

Table of Contents

Book Review

Part 1 Understanding HRM

1 The Dynamic Environment of HRM

Learning Outcomes
Introduction
Globalization
Technology
Ethical Issues in HRM: Invasion of Privacy?
Legal Compliance
Workforce Composition Trends
Diversity Topics: Valuing a Diverse Workplace
Diversity and Inclusion
Labor Costs
Diversity Topics: Glass Ceiling Still a Barrier for Women Globally
Issues Contingent Workers Create for HRM
Continuous Improvement Programs
Employee Involvement
Other HRM Challenges
Ethical Issues in HRM: Guidelines for Acting Ethically
Ethical Issues in HRM: Everyday Ethics

2 Functions and Strategy

Learning Outcomes
Introduction
Evolution of Management
Functions of Management
The Role of HR in the Strategic Management Process
Diversity Topics: Politics, Profits, and Diversity
The HRM Functions
Structure of the HR Department
Talent Management
Tips for Success: HRM Certification
HR Trends and Opportunities
HRM in a Global Environment

3 Human Resource Planning and Job Analysis

Learning Outcomes
Introduction
Tips for Success: Where the Jobs Are
Linking Organizational Strategy to Human Resource Planning
Ethical Issues in HRM: Shades of Green
The Job Analysis Process
Job Descriptions
Job Design, Creating Better Jobs
Flexible Work Schedules
Contemporary Connection: All Hands On Deck! Telecommuting in Transition

Part 2 Legal and Ethical Context of HRM

4 Equal Employment Opportunity

Learning Outcomes
Introduction
The Importance of the Civil Rights Act of 1964
Ethical Issue: Guess What the Court Said!
Laws Affecting Discriminatory Practices
Selected Relevant Supreme Court Cases
Preventing Discriminatory Practices
Enforcing Equal Opportunity Employment
Contemporary Connection: EEOC Reaches Out to Young Workers
Sexual Harassment
Ethical Issues in HRM: How Bad Does It Have to Be?
Current Issues in Equal Employment
Ethical Issues in HRM: English-Only Rules
Major Employment Laws in India
HRM in a Global Environment

5 Ethics, Employee Rights and Discipline

Learning Outcomes
Introduction
Ethics
Employee Rights and Discipline According to Indian Employment Laws
Employee Records and Related Laws
Social Media Use
Contemporary Connection: They’re Using It on Their Phones Anyway . . .
Current Issues Regarding Employee Rights
Contemporary Connection: Why Organizations Conduct Drug Tests
Workplace Monitoring
The Employment-at-Will Doctrine
Discipline and Employee Rights
Ethical Issue: If It Isn’t Harassment, What Is It?
Tips for Success: Are You Part of the Problem?
Dismissing or Firing Employees, the Final Option
Employee Relations in a Global Environment

Part 3 Talent Acquisition

6 Recruiting

Learning Outcomes
Introduction
Introduction and Purpose of Recruitment
Effective Recruiting
Recruiting Challenges
Tips for Success: Best Practices for Hiring a Diverse Workforce
Diversity Topics: Job Advertisements and EEO
Internal Recruiting Sources
Tips for Success: Writing Job Postings that Get Results
External Recruiting Sources
Online Recruiting
Recruitment Alternatives
Tips for Success: Are You Recruiting Material?
Recruiting: A Global Perspective
Your Own Job Search
Tips for Success: Breaking into HR

7 Foundations of Selection

Learning Outcomes
Introduction
Screening Applicants
Application Forms
Tips for Success: Professionalism on the Phone
Diversity Topics: Questions to Avoid
Preemployment Testing
Interviewing Applicants
Real HR Encounters: Involving Employees in the Selection Process
Tips for Success: Preparing Interview Questions
Preventing Perceptual Errors
Background Investigations, Medical and Physical Exams
Real HR Encounters: Checking References
Tips for Success: Too Much Information
Reliability and Validity in Testing
The Employment Offer
Final Thoughts: Excelling at the Interview

Part 4 Training and Development

8 Onboarding, Training, and Developing Employees

Learning Outcomes
Introduction
Onboarding
Learning Culture through Socialization
Tips for Success: Orientation Checklist
New Employee Orientation
Real HR Encounters: HR’s Role in Creating and Sustaining Culture
It’s All in Here: The Employee Handbook
Diversity Topics: Training, Development, and EEO
Designing Employee Training
How to Design an Annual Training Calendar
Tips for Success: Becoming a Trainer
Training Methods
Evaluating Training Effectiveness
Employee Development
Organization Development
The Learning Organization
International Training and Development Issues

9 Managing Careers

Learning Outcomes
Introduction
Career Development
The Organization’s Role in Career Development
Managers and Career Development
Strong Cultures of Building versus Buying Talent
The Employee Role in Career Development
Traditional Career Stages
Contemporary Connection: Winners and Losers
Personality Style and Career Fit
Tips for Success: Entrepreneurship: Building Your Own Career
Taking Responsibility for Building Your Career

10 Performance Management

Learning Outcomes
Introduction
Purposes of Performance Management Systems
The Appraisal Process
Contemporary Connection: The Feedback Fix
Evaluating Performance with Absolute Standards
Evaluating Performance with Relative Standards
Contemporary Connection: Forced Rankings
Using Achieved Outcomes to Evaluate Employees
Contemporary Connection: Facts on Performance Evaluations
Factors That Can Distort Appraisals
Creating More Effective Performance Management Systems
Contemporary Connection: The “Anywhere” Performance Appraisal
The Performance Appraisal Meeting
International Performance Appraisal
Tips for Success: Performance Metrics in China
Performance Appraisal and Talent Management

Part 5 Total Rewards

11 Establishing Rewards and Pay Plans

Learning Outcomes
Introduction
Rewarding Employees
Ethical Issues in HRM: Taking Care of the Employees Who Take Care of the Guests
Government Regulation of Compensation
Contemporary Connection: The Minimum Wage Debate
External Factors Affecting Compensation
The Pay Structure
Types of Compensation
Executive Compensation Programs
International Compensation
Contemporary Connection: Compensation in a Global Environment

12 Employee Benefits

Learning Outcomes
Introduction
Employee Benefits in India Referring to the Factories Act and the Companies Act
Benefits Planning
Legally Required Benefits
Real HR Encounters: Abusing Worker’s Compensation
Voluntary Benefits
Ethical Issue: Cash or Benefits?
Real HR Encounters: Whiteboard Puts a Face on the Cost of Health Insurance
Retirement Benefits
Ethical Issues in HRM: Pensions in Peril
Contemporary Connection: Leaving It Up to You: Paid Time Off (PTO) Leave
Leave Benefits
Ethical Issues in HRM: Making Sick Leave a Required Benefit?
Benefits in a Global Environment

Part 6 Safety and Labor Relations

13 Managing Health and Safety Risks

Learning Outcomes
Introduction
Importance of Safety
Top Management and its Impact on Safety Culture in Organizations
Legal Obligations for Workplace Safety and Health
Ethical Issues in HRM: Legacy of a Tragedy
OSHA Inspection and Enforcement
Contemporary Connection: OSHA’s Top Ten Violations
Creating Safer Workplaces
Contemporary Connection: Industrial Athletes
Health and Safety Issues
Stress
Security Management in Organizations
International Safety and Health
International Health Issues
International Safety Issues

14 Understanding Labor Relations and Collective Bargaining

Learning Outcomes
Introduction
The History of Labor Union
Why Employees Join Unions
Laws That Created the Legal Framework for Unions
Contemporary Connection: The Answer Is Blowing in the Wind
Diversity Topics: Unions and EEO
Other Laws Affecting Labor–Management Relations
Unionizing Employees
Tips for Success: What Managers Need to Know to Keep Out of Trouble
Collective Bargaining
Ethical Issues in HRM: Pressure Tactics
Contract Administration
Critical Issues for Unions Today
International Labor Relations
Future of Labor Unions
Way Forward

Part 7 Contemporary Topics in Human Resource Management

15 Managing International Human Resources

Learning Outcomes
Introduction
Understanding International Human Resource Management
Differences Between IHRM and Domestic HRM
Talent Acquisition for an International Assignment
Training and Socialization of Expatriates
Performance Management of Expatriates
Career Management and Repatriation of Expatriates
Managing Labor Relations Abroad
Integration Issues: Globalization versus Localization

16 Managing Human Resources in Small and Medium Enterprises

Learning Outcomes
Introduction
Understanding Small and Medium Enterprises
Importance of Human Resource Management in SMEs
Managing HR Functions Economically and Efficiently

17 Strategic Human Resource Management

Learning Outcomes
Introduction
Understanding Strategic Human Resource Management
Understanding the Impact of SHRM on Business
Models of SHRM
Understanding Contemporary Issues of SHRM
Using Balanced Scorecard in the HRM Context to Gain Competitive Advantage
Usage of HR Analytics to Reap Strategic Benefits

Summary

Key Terms

HRM Workshop

Case Application 17-A: How to Fire? A Case of Strategic Layoffs

Case Application 17-B: Attrition Problem in Mikey Shoes

Endnotes

Glossary

Index